FOR IMMEDIATE RELEASE — August 2023
Old Colony Hospice and Palliative Care
Named as Prestigious 2023 Hospice CAHPS Honors Elite Recipient
West Bridgewater, MA, August 2023 — Old Colony Hospice and Palliative Care has been named a 2023 Hospice CAHPS Honors Elite Award recipient by HEALTHCAREfirst, a leading provider of revenue cycle management services, CAHPS and bereavement surveys and advanced analytics for hospice organizations. This prestigious annual review recognizes agencies that continuously provide a positive patient experience and high-quality care as measured from the patient and caregiver point of view. It acknowledges the highest performing agencies by analyzing the performance of the Hospice Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey satisfaction measures.
Hospice CAHPS Honors Elite acknowledges the highest performing agencies by analyzing performance on the Willingness to Recommend question as a qualifier and then analyzing performance on 18 other questions that comprise the publicly reported measures from April 2022 through March 2023. Hospice CAHPS Honors Elite recipients include agencies scoring above the HEALTHCAREfirst National Average on at least 85% of the evaluated questions.
“We began our Annual Hospice Honors Award program more than ten years ago as a way to highlight those agencies that are truly leading the way in providing and demonstrating quality patient care,” said Ronda Howard, Vice President of Revenue Cycle and CAHPS at HEALTHCAREfirst. “We congratulate Old Colony Hospice and Palliative Care on their success and are so proud and honored that they have chosen to partner with us in helping drive success for their agency.”
About Old Colony Hospice and Palliative Care
Since 1979, Old Colony Hospice’s team of registered nurses, social workers, counselors, hospice aides and volunteers has been providing caring, compassionate hospice care to patients and their loved ones. A freestanding, non-profit, Medicare certified, CHAP accredited health care organization, we are proud to serve over 60 cities and towns in Southeastern Massachusetts.