FOR IMMEDIATE RELEASE— September 16, 2021
Old Colony Hospice & Palliative Care Named as Prestigious 2021 Hospice Honors Elite Recipient.
West Bridgewater, MA, 9/16/21 — Old Colony Hospice & Palliative Care has been named a 2021 Hospice Honors Elite recipient by HEALTHCAREfirst, a leading provider of billing and coding services, CAHPS surveys, and advanced analytics. This prestigious annual review recognizes agencies that continuously provide the highest level of quality care as measured from the caregiver’s point of view. It acknowledges the highest performing agencies by analyzing the performance of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) hospice survey satisfaction measures. “Hospice Honors Elite recipients are industry leaders in providing quality care and constantly seeking ways to improve,” said Ronda Howard, Vice President Revenue Cycle and CAHPS at HEALTHCAREfirst. “We are honored to be aligned with such high-performing agencies like Old Colony Hospice & Palliative Care and we congratulate them on their success.” Award criteria were based on Hospice CAHPS survey results for an evaluation period of October 2019 through September 2020. Award recipients were identified by evaluating performance on a set of 24 quality indicator measures. Performance scores were aggregated from all completed surveys and were compared on a question-by-question basis to a National Performance Score calculated from all hospices contained in the HEALTHCAREfirst’s Hospice CAHPS database. Hospice Honors recipients include those hospices scoring above the HEALTHCAREfirst National Performance Score on 20 of the evaluated questions.
HEALTHCAREfirst holds a special recognition, Hospice Honors Elite, to honor hospices scoring above the HEALTHCAREfirst National Performance Score on all 24 of the evaluated questions. Please visit HEALTHCAREfirst’s website at www.healthcarefirst.com to learn more about
HEALTHCAREfirst’s Hospice CAHPS survey program as well as the Hospice Honors awards.
About Old Colony Hospice
Since 1979, Old Colony Hospice’s team of registered nurses, social workers, counselors, hospice aides and volunteers has been providing caring, compassionate hospice care to patients and their loved ones. A freestanding, non-profit, Medicare certified, CHAP accredited health care organization, we are proud to serve over 50 cities and towns in Southeastern Massachusetts.
About HEALTHCAREfirst HEALTHCAREfirst enables home health and hospice providers to streamline and optimize their business through cloud-based software solutions and services. Thousands of agencies use HEALTHCAREfirst’s CAHPS surveys, billing, coding and OASIS review, and advanced analytics services to streamline business efficiencies, simplify CMS compliance, expedite reimbursement and improve patient care. HEALTHCAREfirst is a wholly-owned subsidiary of ResMed (NYSE: RMD, ASX: RMD). Visit www.healthcarefirst.com or and follow @HEALTHCAREfirst on Twitter.